Happy Haven OSHC has well developed policies and procedures approved by Department for Education and school Governing Councils on all sites on which we operate. You may ask to see a Policy at any time, and these will be available at your service. We have included some of our policies which may be particularly relevant to you here for your convenience.

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All OSHC services need to meet basic standards in order to operate. This is monitored by a national body called ACECQA (Australian Children's Education & Care Quality Authority), with some responsibilities delegated to a South Australian agency referred to as the Education Standards Board (ESB). OSHC services must demonstrate their competency across the 7 Quality Areas of the National Quality Framework for OSHC, and have rating and assessment visits on a regular basis. You can ask educators at your service for information relating to any assessment and rating visits they have had, as well as being able to access the site’s Quality Improvement Plan.

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For a more detailed list of our policies please download the document below.